This Privacy Policy explains how information may be collected, used, shared, and protected when you use the CECON Remodeling LLC website, mobile application, and related services.
Effective Date: September 23, 2026
1. Information We Collect
We may collect information that you voluntarily provide when using our website, mobile application, or services.
This information may include:
- Name
- Email address
- Telephone number
- Address or project location
- Account information
- Appointment information
- Estimate and project-request information
- Room measurements and design information
- Product selections and order information
- Messages and other information you submit to us
2. App and Device Information
When you use our website or mobile application, certain technical information may be collected automatically by our service providers or technology systems.
This may include information such as:
- Device type
- Operating system
- Browser type
- IP address
- App activity and technical diagnostic information
- Crash and performance information
This information may be used to operate, secure, maintain, and improve the application and our services.
3. How We Use Information
CECON Remodeling LLC may use information collected through the app or website to:
- Respond to customer inquiries
- Provide remodeling and construction-related services
- Prepare or respond to estimate requests
- Schedule and manage appointments
- Communicate about projects and services
- Process product and service requests
- Provide Room & Estimate Designer functionality
- Maintain customer accounts
- Provide customer support
- Operate and improve our website and mobile application
- Prevent fraud, misuse, or security problems
- Comply with applicable legal obligations
4. Room & Estimate Designer
The CECON Remodeling application may provide tools that allow users to create room layouts, select products, enter measurements, request estimates, or submit project information.
Information submitted through these features may be stored and used to provide the requested functionality and to assist CECON Remodeling LLC with project planning, estimates, customer service, and related services.
5. Appointments and Communications
If you request an appointment or contact us through the application, we may collect the information necessary to respond to your request, schedule the appointment, and communicate with you regarding your project or services.
6. Store, Orders and Payments
The application may allow users to browse products or services and, where available, place orders or make payments.
Payment transactions may be processed by third-party payment processors. CECON Remodeling LLC does not intend to directly store complete payment-card numbers or card security codes through the application.
Payment providers may collect and process information according to their own privacy policies and legal obligations.
7. Service Providers
We may use third-party technology and service providers to operate portions of our website, application, and business services.
These providers may process information as necessary to provide services such as:
- Website and application hosting
- Cloud data storage
- User authentication
- Application security
- Payment processing
- Email or customer communications
- Technical diagnostics and application performance
These service providers are permitted to process information as necessary to provide their services and subject to their applicable terms and privacy practices.
8. Google Firebase and Cloud Services
Our website and application may use Google Firebase and related cloud services for functions such as authentication, application hosting, database services, storage, security, and other application functionality.
These services may process technical or account-related information as necessary to provide their functionality.
9. Advertising
CECON Remodeling LLC does not sell personal information for advertising purposes and does not use personal information collected through the CECON Remodeling application for third-party behavioral advertising.
10. Sharing of Information
We do not sell your personal information.
Information may be shared with service providers when reasonably necessary to operate our application, process transactions, provide requested services, maintain security, or support our business operations.
We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, users, business, or the security of our services.
11. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
12. Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, protect our services, and comply with applicable legal obligations.
13. Account and Data Requests
Users may contact CECON Remodeling LLC to request information about their personal information or to request correction or deletion of information, subject to applicable legal, security, transaction, recordkeeping, and business requirements.
If an account-deletion feature is available within the application, users may also use that feature to initiate an account deletion request.
14. Children's Privacy
The CECON Remodeling LLC application and services are intended for customers seeking remodeling, construction, design, and related services and are not directed toward children.
We do not knowingly seek to collect personal information from children through the application.
15. External Links
Our application or website may contain links to third-party websites or services. CECON Remodeling LLC is not responsible for the privacy practices of third-party websites or services.
16. Changes to This Privacy Policy
We may update this Privacy Policy when our application, services, or privacy practices change.
Updates will be posted on this page with a revised effective date when appropriate.
17. Contact Us
If you have questions about this Privacy Policy, the CECON Remodeling LLC application, or your personal information, please contact us.